Effective communication: It really is a two-way street

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When an inter-departmental survey indicated VGH’s Emergency Medicine and Internal Medicine consultant interactions and communication could be improved to optimize patient care, a group of physicians decided to do something about it. Drs. Kaitlin Lee, Joseph Bednarczyk, and Iain McCormick applied for VPSA funding for their project entitled Emergency and Internal Medicine Consultant Relations. The result was a half-day workshop on Optimizing Communication for Excellence. Twenty physicians attended the October … Read More