CST is here... We can help

CST (Clinical Systems & Transformation) has arrived and VPSA wants to help its members with this transition. We have a task group to provide VCH with input to ensure the system works well for physicians. VCH-Vancouver is also providing us with useful information. Our goal is to assist our members in making the transition to CST as seamless as possible. Please use the resources available here to assist in this process.

Concerns? Feedback?
Do you have concerns or feedback regarding the deployment of CST-Cerner at VGH? We have created an anonymous form where you can share your thoughts. Check it out

Questions and Answers

Check out answers to your questions.



  1. CST Help Page: https://cstcernerhelp.healthcarebc.ca/
  2. Training Support
  3. Any feedback/concern: VCHVancouverCSTProviders@vch.ca

CST Vancouver website

Use your VCH domain\username and password (just like logging into webmail) to access many resources designed just for you. (Don’t know your VCH network account? Contact the Service Desk at servicedesk@vch.ca or 604-875-4334.)


December 13, 2019: Good news for anyone who missed the CST Update on December 5

A recording of the CST Vancouver Update is available to view at your convenience.  Find out more. 

December 11, 2019: CST Vancouver Provider Update: December issue out now  

News you can use from the one and only CST bulletin made exclusively for VCH-Vancouver providers. Read all about it.

November 27, 2019: Three things you need to know about VCH computer upgrades

Windows 10 upgrades of VCH-issued computers are on track for CST go-live in 2020. Read more.

November 5, 2019: CST go-live at PHC: How we’re paying it forward

VCH physicians are lending a hand to support patient care during Providence Health Care’s CST go-live and adjustment period. Learn more.

November 4, 2019: By physicians, for physicians: CST Vancouver Provider Update

Introducing the one and only CST bulletin made exclusively for VCH-Vancouver providers. Read more

September 20, 2019: We want to hear from you about CST

Clinical + Systems Transformation - CST - is coming to VCH-Vancouver in 2020, and we want to hear from you. Answer the survey before October 7. Learn more.

August 27, 2019: Why you want to renew your ID badge

For tap-and-go access to the CST clinical information system, you’ll need an active health authority ID badge. Read more.

August 15, 2019: Meet Laura Mc Evoy
Laura Mc Evoy is VCH-Vancouver's new provider engagement specialist for CST. She'll work closely with Drs. Dhingra and Wilton, and our 45 provider champions, to support our transition to electronic medical records and the CST Cerner clinical information system. Read more.

August 9, 2019: Why you want to be a CST peer mentor
Registration is open to VCH-Vancouver physicians who want to help Providence Health Care launch CST in November. Read more to learn how you can benefit.

August 7, 2019: CST WOW Models Evaluation Fair - August 7-15, 2019
Get a hands-on look and provide feedback on the two WOW models proposed for VCH-Vancouver. Event details are available here.

July 18, 2019: This is exactly how you should prep for CST now

CST is coming to VCH-Vancouver  in mid-2020. It’s time to prepare. VCH-Coastal's CST implementation reinforced the importance of preparing early. You can save yourself time and frustration later by taking steps now. … Read more.

July 18, 2019: CST Cerner upgrade a first in Canada

On Saturday, June 22, VCH-Coastal sites made history. All sites using CST Cerner successfully upgraded to the system’s latest version of Cerner Millennium — a Canadian first.​​​​​​​​  … Read more.

July 18, 2019: Meet three VCH-Vancouver CST champs

They’re physicians, psychiatrists, nurse practitioners, dentists and clinical pharmacists. They’re our CST provider champions, and they’re playing a critical role as VCH-Vancouver acute, ambulatory, inpatient mental health and VCH owned and operated long-term care sites prepare to go live with CST Cerner in mid-2020.  … Read more.

July 18, 2019: Coming to a workstation near you

Preparations for CST are well underway, including plans for upgrading VCH computers. Known as Future Workspace, this project will benefit all VCH-Vancouver computer users, including future CST users at Vancouver acute, ambulatory, inpatient mental health and VCH-owned and operated long-term care sites. … Read more.

June 19, 2019: Meet VCH-Vancouver’s CST physician leads

The Clinical & Systems Transformation (CST) Project is coming to VCH-Vancouver in mid-2020. Drs. Dhingra and Wilton will lead the way, facilitating physician and other provider engagement to build and implement at Vancouver acute care, inpatient mental health and select residential care sites. … Read more.

June 6, 2019: Register for training on CST’s speech-to-text dictation system
Acute and inpatient mental health providers can prepare for CST by using its front-end speech recognition (FESR) dictation system. Register for FESR training through the LearningHub or by contacting Transcription Services. Read more and watch Dr. James Kung demo FESR here.